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Infographic

10 KPIs to Monitor Your Customer Reviews

As a true barometer of consumer confidence, customer reviews can, if you manage them properly, prove to be a powerful tool for growth and conversions.

In this infographic, you will find:

  • 10 essential KPIs for collecting, analysing and interpreting customer reviews
  • a detailed breakdown of how each KPI is calculated
  • practical advice for implementing your KPIs and adjusting your marketing strategies

Download our free infographic now and maximise the impact of customer reviews on your online reputation.

10 Customer Review KPIs to monitor

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