Simple
Sit back and enhance your digital reputation on the most important platforms – configured with ease and fully automated.
Efficient
The central contact point for your reputation on the net: Maintain an overview by eliminating the costs you incur with other rating providers.
Unique
Deliver a consistent positive image on all channels: This way you generate more SEO power, more traffic and strengthen your market position against the competition.
How it works:
1. Add profiles of other providers
As usual, you send a review request with every order. With our Reputation Manager however, feedback is not only collected for your Trusted Shops profile, but also for other rating providers.* Currently you can add your profiles to Trustpilot and Google My Business.
2. Configure distribution
You can individually determine how many reviews you would like to collect for which platform and adjust them at any time. For example, 60% of review requests for your Trusted Shops profile, 30% for Trustpilot and 10% for Google can be sent.
3. Send invites automatically
As usual, your recipients will receive a review invite from Trusted Shops, but will submit their rating directly to the platform of the other provider ("Rate demoshop.co.uk on Trustpilot.").
This way you can collect feedback from other providers without additional effort and improve your rating without any additional effort.
The result: 5 stars on all portals!
Your business automatically gets the reputation it deserves!
Stellar feedback on all platforms - the German company Elbenwald shows us how
“The Reputation Manager is a great product that works perfectly! I especially like how easy it is to distribute invites. We were working on an inhouse solution for our problem, but thanks to Trusted Shops we don‘t need that anymore.“
Dirk Wiedenhaupt, Elbenwald
Do you have any questions?
Have a look at our Help Centre.
These features suit your online shop
In addition to our review system and the Trustmark, there are, of course, other Trusted Shops products you can use to help your shop progress.
Product reviews
Display collected product reviews in your online shop and on Google Shopping - for more traffic, more conversion and fewer returns.
Zendesk Plugin
Manage your reviews with our eTrusted Smart Integration for Zendesk from the very place you communicate with your customers every day – your familiar ticket system.
*The Reputation Manager is a Trusted Shops service. All other platforms, products and services, service providers as well as their respective brands and trademarks which may be supported and/or displayed in our tool are neither owned nor offered by or partnered with Trusted Shops. Their use us subject to the terms, conditions, and any other contractual agreements concluded between you and the platform providers.