As usual, you send a review request with every order. With our Reputation Manager, however, feedback is not only collected for your Trusted Shops profile, but also for other rating providers. Currently, you can add your profiles for Trustpilot and Google My Business.
You can determine how many reviews you would like to collect for each platform individually and adjust them at any time. For example, it can be set up so that 60% of review requests are for your Trusted Shops profile, 30% for Trustpilot, and 10% for Google.
As usual, your recipients will receive a review invite from Trusted Shops, but will submit their rating directly to the platform of the other provider (e.g. "Rate demoshop.com on Trustpilot.").
This way, you can collect feedback from other providers and improve your rating across the internet without any additional effort.
If you’re a shop owner, please fill in the following form.
Are you already a Trusted Shops member? Please email us directly
If you’re a consumer, please fill out the contact form on our consumer page
1The Reputation Manager is a Trusted Shops service. All other platforms, products and services, service providers as well as their respective brands and trademarks which may be supported and/or displayed in our tool are neither owned nor offered by or partnered with Trusted Shops. Their use us subject to the terms, conditions, and any other contractual agreements concluded between you and the platform providers.