Customer reviews are the most decisive factor when customers shop online1. Use this conversion driver throughout the customer journey with the help of the Trustbadge®.
Improve your SEO/SEA ranking by converting your reviews into eye-catching star-ratings with our Google Integration and turn visitors into loyal customers with social proof. Showing stars in your Google Ads can lead to a 17% increase in your campaigns' click-through rate.2
1 “Customer reviews are the most important factor helping customers to make a purchase decision” – Survey by Bitkom Research 2017
2 Google 2015, adwords.blogspot.de/2015/03/product-ratings-on-google-shopping-now.html
You’ve done it: potential customers are browsing your shop! Use product reviews as virtual advisors – they are read by almost 3/4 of online shoppers1. The question of whether a product meets their expectations should no longer make visitors leave your shop.
Reduce your bounce and return rate with unique user-generated content that enrich your product descriptions with independent feedback from existing customers. Stars are also effective in Google product ads, which get 5% more clicks on average.2
1 “Three-quarters of online shoppers read product reviews”, bitkom 2015
2 Google 2015, adwords.blogspot.de/2011/04/5-simple-ways-to-improve-your-adwords.html
Activate the Trusted Shops Trustbadge® in your e-commerce platform so your future customers receive review requests automatically. We offer many tools to help you collect plenty of reviews in an effective and consistent way.
Start with our Review Collector to ask customers to review orders that have already been completed. Do you want to take your existing reviews with you to Trusted Shops? Just import your existing reviews. Of course, they will be marked for differentiation.
The Trustbadge® shows your ratings and comments in your shop. Customers who want to find out more can click on the Trustbadge to be redirected to your Trusted Shops review profile.
You can also show off your reviews on social media. Use our Service and Product Review Sticker to display Google optimised reviews in your shop.
Thanks to our APIs, you can give free rein to your creativity when displaying reviews. With the Google integration, you lay the groundwork for using your star-ratings for SEO purposes and also for your SEA campaigns.
Integrate reviews into your quality process: We support you with a clear back-end and efficient analysis tools, so that you always have an open ear for your customers. Identify shortcomings in your service or even in your product range thanks to the feedback provided by your customers.
Take an active approach to feedback and react in a solution-oriented way! This enables you to centralise customer reviews rather than finding them spread over the internet. Keep your reputation under control!
“Today, it is no longer enough to treat complaints. It is necessary to transform them into opportunities. With these opportunities, we have made it possible to significantly develop our sales.”
With 15 different websites, Millésima has global ambitions. See how partnering with Trusted Shops helped them build trust, improve their logistics, and restructured their customer service
Optimise your Google Ads investments. With Trusted Shops Customer Reviews and Google Integration, you'll be able to display your stars in Google Ads and Google Shopping, which can boost clicks! Trusted Shops is one of the few worldwide official Google partners.
Check the development of your review statistics. Take notice of unanswered negative reviews. Use our analysis tools to boost your success!
If you want to get reviews for your brick-and-mortar shop as well, we have a solution supporting your local branches online.
Show your review profile on Facebook without a problem. You can also share your reviews on Twitter.
Our stickers for shop and product reviews are optimised for Google. You can also customise and adapt them to the design of your shop.
If you've already collected reviews elsewhere, don't worry. You can import them into our system so you can take your stars with you.
Send review requests by e-mail. Upload a dataset to our system and look forward to receiving new reviews.
Trusted Shops customer reviews are quickly and easily integrated with our Trustbadge®. Start collecting and displaying reviews immediately!