Knowledge | The Trusted Shops content library

Dozens of
whitepapers

We cover topics ranging from building trust and SEO to logistics and online marketing.

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Hundreds of
blog articles

We update and publish new articles weekly so you can keep your finger on the pulse!

Many client
success stories

Read success stories for companies across many markets and industries... with new ones added regularly!

Customer examples

Never stop learning

Get started with our most popular whitepapers or browse through
our complete whitepaper collection - Optimise your online shop with our free content.

How Product Descriptions Can Lead to More Sales

Here are 9 tips for improving sales by working on your product descriptions.

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How to Display Star Ratings Throughout Google

Let us guide you through the requirements of displaying stars throughout Google's platforms.

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Trusted Shops Product Overview

Trusted Shops is more than just reviews. Learn how our trust solutions can help your online shop sell more.

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The Digital Trust Report (2024)

We surveyed consumers and shop owners about their experience with trust in online shopping.

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Hungry for even more content? Head over to our blog!

We post regularly on our blog to keep you up to date on how you can optimise your online shop.

Over 32,000 online shops have joined
the Community of Trust

Discover how becoming a Trusted Shops member has benefitted these companies:

16.8% year-on-year sales growth

UrbanCity saw year-on-year sales grow by nearly 17% after joining the Community of Trust.

8.66% more sales with the Trustmark

The A/B test results are in: The Trustbadge boost sales by building trust.

20% decrease in cart abandonment

Solarplexius has seen many benefits since integrating our trust solutions in multiple markets.

9% higher basket values when displaying the Trustmark

A/B tests have proven the Trustmark boost conversion rates on all devices.

15% boost of conversions and AOVs

Future Shop has the expertise and service to satisfy their customers. How did they communicate that trustworthiness?

118% increase in marketing ROAS using the Trusted Shops Award

SNOCKS performed an A/B test using the Trusted Shops Award in their social media marketing.

55% increase in returning customers

eFarma.com saw increases in their customer loyalty, average basket values, and overall rating.

"Integrating Trusted Shops is a central building block for every successful online shop."

With the help of the Reputation Manager, Buhl was able to improve their reputation on all major platforms, quickly and easily.

"By adding the Trustbadge to our webshop, all KPIs in terms of trust went up."

Watch the video interview to learn about the 20-year partnership between Shop Apotheke & Trusted Shops.

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"Trusted Shops’ Zendesk integration is the most robust of all the applications we use."

Stikets has benefitted from many Trusted Shops products in many markets. With the Zendesk integration, it was even easier!

1.95% more revenue with the Review Carousel Widget

Strategic placement of the Reviews Carousel Widget helped FLYERALARM boost conversions.

33% increase in conversion rate

Kelvin Power Tools saw a big boost in many key metrics, including average basket value and traffic.

50% time saving on review management

Bergzeit knows how responding to reviews can affect their brand image. Read about their experience with the Smart Review Assistant.

+7.3% increase in average basket value

In 2016, Millésima began displaying customer reviews along with the Trusted Shops Trustmark.

+6.8% increase in total conversions

Matching the customer experience of their website to their physical shops was not easy for Lucardi. Building trust with online shoppers would be key.

17,000+ Buyer Protections in 12 months

We interviewed Bloom & Wild at the E-commerce Expo London about entering the German market.

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"Trusted Shops is a reliable partner to signal trust to customers."

WoodWatch is expanding internationally. The all-in-one solution from Trusted Shops has helped them build trust, improve their services, and keep them legally compliant.

+2% conversion rate increase in 1 year

When Bunzlau Castle expanded to the German market, this Dutch brand went with Trusted Shops' all-in-one solutions.

"The reliability of reviews is extremely important."

The Chesterfield Brand makes reliable products, but building trust with new customers can always be a challenge. Enter Trusted Shops.

Want to read more customer success examples from Trusted Shops?

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Learn about the full range of
Trusted Shops products

Trustmark with Buyer Protection

The Trustmark certification & Buyer Protection are included in our base membership to help boost trust in your shop.

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Service Reviews & Company profile

Your shop profile is the home of your service reviews. It displays your star rating in organic Google searches of your brand.

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Sentiment Analysis

Unleash the power of your reviews: The AI-tool Sentiment Analysis unlocks what your customers truly think about your products and services.

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Smart Review Assistant

Stop drowning in reviews! The Smart Review Assistant uses AI to write personalised replies and summarise feedback, saving you time and boosting your reputation.

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Product Reviews

Displaying product reviews is an integral part of the customer journey. Collecting and analysing them will help you optimise your business.

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Google Integration

It's simple: Stars attract shoppers. With Google Integration, you can display the customer ratings you've collected in Google Shopping and Google Ads to boost click-through rates.

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