Packages & Pricing

Which package best fits your online shop?

STARTER

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Get started and build more trust for your shop. With our standard membership, you can get started right away. 

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Trustbadge® Technology, plus

  • Trustmark with Buyer Protection
  • Service Reviews (unlimited)
  • One certified domain included, additional domains can be booked
  • Social Media Creator

PRO

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This is the extended membership: including Google Integration and personal advice at any time.

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All functions from our START package, plus:

  • Personal account manager
  • Google Integration

PREMIUM

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Everything you need to present your trustworthiness to your potential customers.

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The best of everything, for example:

  • Personal account manager
  • Google Integration
  • Product Reviews
  • Reputation Manager

* Our prices are calculated from a combination of your store's turnover size and your product selection.Payment is made annually in advance plus VAT. One-time setup fee €99 plus VAT.

Minimum contract duration: 12 months. All services are provided in the language of the selected target market.

For more information check our General Terms & Conditions.

Trusted Shops Membership

Trustmark, Trustbadge and service ratings are the pillars of our membership because they work optimally together. With the help of our products, show that your shop is trustworthy.

Trustbadge ® Technology

The centre of trust in your shop.

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Trustbadge ® Technology

The Trustbadge® is the trust centre in your shop. It can be integrated into your shop very quickly and easily - with many e-commerce platforms, all it takes is a few mouse clicks. The display of the Trustbadge® supports "responsive" shops, so your customers are greeted with trustworthiness whether they're on a smartphone or a PC.

Trustmark with Buyer Protection

Create trust at first sight.

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Trustmark with Buyer Protection

The Trusted Shops certification helps build trustworthiness for online shops at first glance. It reinforces your shop's authenticity by offering customers the Buyer Protection during the checkout process as well. 

During the certification process, you will receive clear and concrete instructions so that you can make any necessary adjustments to your website in order to display the seal of approval in your shop as soon as possible. The technical integration is a snap - thanks to our Trustbadge® technology.

Reviews and shop profile

Your service quality is your trademark.

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Reviews and shop profile

Reviews undoubtedly help gain the trust of your site's newest visitors. With our reviews platform, we rely on a balanced mix of manual and automatic checks. Any anomalies are then forwarded to our team of experts. Of course, you also have the possibility to report reviews for examination.

In addition to our Trustbadge® technology, we offer visually customisable review stickers or API access to display shop ratings in your shop. In the backend, you will find analysis tools as well as the possibility to react to reviews and to prove your service quality. Collecting reviews and managing your online reputation has never been easier.

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    More products and features

    You can add the following products and features to your Trusted Shops membership:

    Reputation Manager

    Collect reviews for Trusted Shops, Trustpilot and Google Business Profile.

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    Reputation Manager

    Sit back and improve your ratings on the most important reviews platforms on the web with our Reputation Manager. Easily configured and fully-automated, you can improve your ratings on a variety of reviews platforms without much effort. 

    • Distribute your review requests on a variety of reviews platforms: Trusted Shops, Trustpilot, Google Business Profile.
    • With a single control centre, get a clear overview of where you're working on getting more reviews.
    • Collect more positive reviews with other providers in order to positively affect your online reputation and boost traffic to your online shop.

     

    Product Reviews

    An integral part of the customer journey.

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    Product Reviews

    Your customers' reviews help others find the right products for them. With this "user-generated content", you expand your product descriptions with particularly credible, customer testimonials. Visitors find more answers to their questions before they buy and can decide whether their expectations will be met more easily. A typical effect: your return rate is reduced due to more detailed information being shared. 

    Google Integration

    Send your star-ratings to Google Shopping and Ads.

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    Google Integration

    As a Google partner, Trusted Shops offers you an interface with which you can make your service and product ratings available for Google Shopping and Google Ads. This allows your shop and products to be advertised on Google with attention-grabbing stars. If your ads are clicked on more, your Google quality factor is increased. This improves the ranking of your ad and reduces your CPCs (cost-per-click) at the same time.
    Sentiment Analysis

    Sentiment Analysis

    Let AI dive deep into your reviews and provide important insights.

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    Sentiment Analysis

    If you collect a lot of reviews, let artificial intelligence dig through it all and highlight the more prevalent feedback patterns. Use this info to improve your offer and optimise your business.

    Smart Review Assistant

    Generate replies to your reviews in seconds.

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    Smart Review Assistant

    With the Smart Review Assistant based on AI, you can create optimal reviews in seconds.

    Social Media Creator

    Included in every package! Show off your best reviews on social media!

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    Social Media Creator

    Included in every membership! Create attention-grabbing content snippets with our free tool, the Social Media Creator.

    Turn your best reviews into visually appealing images and share them with your community and build trust with your core audience.

    You can find the function in our app and in your eTrusted control centre.

    Multiple domains

    Use Trusted Shops for all your domains.

    Got questions?

    Multiple domains

    Perhaps you have a number of domains because you have several online shops or are active internationally. In that case, it is easy to add all your domains to your package.

    Available in 14+ languages

    Speak to your customers in their language.

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    Available in 14+ languages

    If you operate in several countries, you will want your customers to be helped in their own language. The Trustbadge® is available in 14+ languages.

      Get in touch with us today for a free consultation

      Do you sell internationally?

      Will you make over €100,000 in revenue this year?

      Have you simply got some more questions?

      We'd be glad to have a chat with you and give you a customised offer. 

      Give us a call at 0203 364 5906 or write us!

       

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      References

      These shops (and about 32,000 more) across Europe have partnered with us to build their trustworthiness:

      electricals247 logo
      stikets logo
      kelvin power tools logo
      millesima logo
      the chesterfield brand logo

        Frequently Asked Questions

        • Registered - what happens next?
          You will of course receive an email with the next steps. Would you still like to know now what happens next?
          Learn more here

        • How do I get the Trustmark?
          The Trustmark and Buyer Protection are only awarded to online shops that meet our quality criteria. The audit process is started automatically.
          Read more about the quality criteria

        • Can I test the seal of approval first?
          Unfortunately, we cannot offer this. We incur high manual expenses at the beginning of the certification process.

        • Can I add more shop domains later?
          In "My Trusted Shops", you can add or cancel additional shops and manage your products, additional features, and options.
          More products and features
        • What is the "membership"?
          With our different packages, you'll get different features (see packages above). As a member, Trusted Shops will be home to all your trust-building tools.

        • How much does the membership cost? Prices for our products are based on your annual revenue. 
          Get in touch with our experts for a free consultation.

        • How does Trusted Shops mobile work?
          Included is the support of "responsively" designed shops. We offer SDKs for iOS and Android. You can also log into your Trusted Shops backend on your mobile device.
          Find out more here.

        • What payment methods are available?
          Direct debit, PayPal and credit card. If you pay annually, we also offer the classic invoice.
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        Still have questions?
        Let's have a chat.

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