Europe’s most popular e‑commerce trustmark makes your trustworthiness visible at first sight. Certified shops are in line with comprehensive quality criteria, offer their customers financial risk protection with the money-back guarantee, and handle personal data with care. Are you extraordinary? Show it!
Recommendations encourage online shoppers to buy – provided they are AUTHENTIC. The Trusted Shops product and shop reviews are provided by real customers only. Our system is quick and easy to integrate, so that you can start collecting, managing, and showing customer reviews immediately. Show online shoppers your customer-oriented approach and high-quality service not only in your shop, but also on Google. Improve your SEO/SEA with user-generated content and your star-ratings will light up the way to your online shop.
Find out more about customer reviews
Once your shop gets the trustmark certification, you can offer your shoppers a 30-day money-back guarantee, which helps you increase conversions and the average order value of the order. The Trusted Shops Buyer Protection guarantees online purchases up to an amount of €2,500 per order in case of non-delivery or after returning goods. This gives customers the peace of mind they need to trust your shop.
Mr. Henning Källqvist, founder and CEO
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