What is Your Net Promoter Score (NPS)?
What’s an NPS score? How do you calculate it? And what can you learn from it? Keep reading to find out the answers to all these questions!
Daniëlle Batista Koorevaar
After studying marketing & communication (Aventus, Apeldoorn) and journalism (Windesheim, Zwolle), Daniëlle worked for several years in Portugal in customer service for large online shops. Since 2019, she has been working at Trusted Shops as Content Manager Benelux, focusing on the Dutch-speaking market.
Thanks in part to her experiences, she has a keen interest in international topics and improving customer engagement. She is also always looking for ways to improve the site and blog. Her motto: If you learn something new every day, you will stay young forever.
