Daniëlle Batista Koorevaar

After studying marketing & communication (Aventus, Apeldoorn) and journalism (Windesheim, Zwolle), Daniëlle worked for several years in Portugal in customer service for large online shops. Since 2019, she has been working at Trusted Shops as Content Manager Benelux, focusing on the Dutch-speaking market.

Thanks in part to her experiences, she has a keen interest in international topics and improving customer engagement. She is also always looking for ways to improve the site and blog. Her motto: If you learn something new every day, you will stay young forever.

Daniëlle Batista Koorevaar

Latest articles from Daniëlle Batista Koorevaar

E-commerce

Tips to Improve Customer Satisfaction

High customer satisfaction is imperative to running a healthy business. We're sharing our best tips to boost the number of happy customers you have.

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5min. read  |  19/06/24
Trust , E-commerce

What is Your Net Promoter Score (NPS)?

What’s an NPS score? How do you calculate it? And what can you learn from it? Keep reading to find out the answers to all these questions!

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4min. read  |  14/02/24
E-commerce

A Guide to Different Customer Types for Sales & Customer Service

Knowing your customer is important for conversions and loyalty. Learn about the different customer types for both sales and customer service interactions.

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7min. read  |  17/01/24
Trust , E-commerce

Why Do Online Shops Pay for a Review Platform?

Reviews are the social proof that your online shop is trustworthy. With so many free options out there, why do online shops pay for a reviews platform?

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5min. read  |  06/09/23
Online Marketing

Halloween Marketing: Tips and Inspiration for Your Online Shop

Halloween is around the corner! Did you know that Halloween marketing can be done for your business with a small budget. We’ve got some tips for you!

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5min. read  |  16/08/23
Online Marketing

LinkedIn Marketing: How to Reach Your Target Audience for Free

LinkedIn marketing can bring many advantages to your business, but it is often seen as too expensive, but there are ways to market on LinkedIn for free.

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4min. read  |  23/11/22
Trust

Why Only Collecting Reviews Isn't Enough Anymore

Reviews are no longer enough to convey trust and reliability in the online shopping world. Learn what else your e-commerce business can do to build trust!

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3min. read  |  21/02/22
E-commerce

Data Mining on a Budget: How to Use it for Your Online Shop

Data mining can give you great insights into your online shop as well as your customers? Learn what it is and how you can do it on a budget!

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4min. read  |  08/02/22
Online Marketing

Target Groups on Social Media: How to Find Your Potential Customers

It can be hard to know which platform your potential customers engage with most. So, which is the best social media platform to promote your online shop? 

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6min. read  |  10/11/21
E-commerce

How to Create a Survey for Your Customers

Surveys are a great way to find out more about your customers, but they also help you learn what will make them even happier.

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4min. read  |  27/10/21
E-commerce

E-Commerce Customer Service: In-house or Contact Centre?

As your online shop grows, should you hire your own customer service team or outsource those jobs? Learn about the pros and cons of both options.

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5min. read  |  09/06/21
E-commerce , SEO/SEA

Make Your Website Accessible for the Blind and Visually Impaired

If your vision is good, you've probably never really struggled with browsing the web. For people with visual impairments, it can actually be quite...

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4min. read  |  26/04/21
Online Marketing

A Future without Internet Cookies? Brace Yourself and Your Shop!

Tech giants like Apple are starting to make it increasingly difficult to use cookies in their browsers. This could mess up your analytics! Learn more!

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4min. read  |  19/10/20
E-commerce

How Your Company Can Survive a Financial Crisis

How can your business survive a financial crisis? Read more to learn about companies who have survived similar hardships.

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5min. read  |  22/05/20

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