Collecting customer reviews is important, but having a consistent stream of new reviews coming in is equally vital to building trust with shoppers.

Trusted Shops creates new products to help businesses build more trust with their audience. Read about our latest product updates here!

Negative online shopping experiences are bound to happen. Whether it’s a one-time issue or a pattern, online shops need to recognise and remedy them.

Trust marketing can be used together with your other marketing strategies. What elements can you adapt in order to better communicate your trustworthiness.

It can be tempting for businesses to pay for positive customer reviews because collecting authentic ones can be difficult, but is it a good idea?

A brand is only as good as its online reputation. Learn what you can do to improve the reputation of your online shop to build more trust with consumers.