Let's look at how to react to positive, negative and neutral customer reviews and thus strengthen your brand.

E-commerce food businesses are now an essential part of many people’s lives. As the industry grows, how can your food company instil trust among shoppers.

Assessing a shop’s trustworthiness can be a difficult task. Here are three questions shoppers ask themselves when visiting an unknown online shop.

If you want to be successful in the long-term, acquiring new customers is one thing, but you’ll have to master the art of customer loyalty as well!

Google is pushing HTTPS websites higher in rankings and penalizing websites that don't. What do you need to know about HTTPS and SSL Ceritifcation?

Trusted Shops, together with Statista, surveyed 1,000 UK consumers to get a better understanding of their online shopping habits. Here are the results!