Collecting video testimonials can bring a lot of benefits to your business. Today, we'll look at three tips for collecting customer video reviews.

Reviews are the social proof that your online shop is trustworthy. With so many free options out there, why do online shops pay for a reviews platform?

Explore how excellent fulfilment boosts e-commerce trust and brand reputation with key insights from byrd, a leading fulfilment provider.

In this article, you'll learn what you need to know about customer service in e-commerce and how to efficiently improve the one in your online shop.

Let's look at how to react to positive, negative and neutral customer reviews and thus strengthen your brand.

E-commerce food businesses are now an essential part of many people’s lives. As the industry grows, how can your food company instil trust among shoppers.