Shopify to Remove Product Reviews App in May 2024

Shopify, the popular e-commerce platform, currently hosts nearly 5 million online shops on its system. Recently, they’ve made a big announcement regarding their Product Reviews app.

Shopify Reviews App to close in May 2024

As of 6 May 2024, the native Product Reviews app will be removed from Shopify.

What does this mean?

This announcement means that Shopify users will no longer be able to download, install, or access the Product Reviews app as of 6 May.

According to Shopify, online shops that want to continue collecting and displaying product reviews on their website will need to migrate to another product review app before the 6 May deadline.

Shop owners who have been using this app until now must take action before the deadline. Otherwise, they risk losing access to all the reviews they’ve collected until now.

Trusted Shops as your new product reviews provider

With this big news in mind, users of the Product Reviews app will need to find a new product reviews provider. Trusted Shops should be at the top of their list.

As Europe’s leader in trust-building solutions, product reviews are one of the most popular products Trusted Shops has to offer.

As a Google-certified reviews provider, Trusted Shops member shops have the opportunity to display their customer reviews throughout the search engine giant, thus building trust with potential customers before they even click on the site.

With a wide array of widgets and display options, Trusted Shops Product Reviews can integrate into your shop’s design easily and effectively.

Migrating your existing product reviews is easy

Once you’ve chosen Trusted Shops as your new product reviews provider, migrating your existing reviews is easy.

You begin by installing the Trusted Shops Easy Integration app from the Shopify store.

Then, you can begin the export of your existing reviews from the Shopify Product Reviews app. For more information, check out Shopify’s support page.

To import your existing reviews into the Trusted Shops platform, follow these instructions.

Once you’ve imported the Product Reviews into the Trusted Shops system, you are good to go.

Taking trust to the next level

trustbadge-ratingProduct reviews are just the start when it comes to displaying trustworthiness. Trusted Shops offers shop owners multiple products for building trust with shoppers.

With the Trustmark and 30-day Buyer Protection, users can see the most recognised trustmark certification in Europe on your website. They can opt into the Buyer Protection, which gives them the peace of mind they need when choosing a business they’ve never used before.

With trust at the forefront of everything we do, we are constantly working on ways to improve our products and create new ones. Our products always aim to help build stronger relationships between shoppers and trustworthy businesses.

Want to learn more about Trusted Shops Product Reviews and our other trust solutions? Get in touch with us now. Don’t forget: 6 May is just around the corner!


Alon Eisenberg

Alon Eisenberg has been the Content Manager UK at Trusted Shops since 2017. He graduated from Boston University with a Bachelor's degree in Communications in 2004.

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