Alon Eisenberg

Alon Eisenberg has been the Content Manager UK at Trusted Shops since 2017. He graduated from Boston University with a Bachelor's degree in Communications in 2004.

Alon is a marketing enthusiast who enjoys researching and writing about many topics ranging from e-commerce and design to language and education. With an eye for detail, he has a creative, yet analytical approach to his work.

Alon enjoys working on texts as well as marketing strategies. He has spent time working and living in New York City, San Francisco, London, Buenos Aires, and Cologne.

Alon Eisenberg

Latest articles from Alon Eisenberg

Display Star Ratings in Google Organic Search Results

Displaying star ratings in Google's search results can boost click-through rates. Learn how to get seller and product ratings to appear in organic results.

6min. read  |  12/02/25

Mother’s Day Marketing Tips for Online Shops

Mother’s Day marketing is something you simply shouldn't ignore! If you run a business, Mother’s Day is a great opportunity to make some sales.

6min. read  |  05/02/25

How to Collect More Online Customer Reviews and Boost Your Business

Collecting customer reviews is important, but having a consistent stream of new reviews coming in is equally vital to building trust with shoppers.

5min. read  |  04/02/25

Valentine's Day Marketing: 9 Ideas for Online Shops

Valentine's Day has grown in popularity across Europe. We're sharing some romantic statistics (redundant, right?) and look at 9 marketing tips for V-day.

7min. read  |  08/01/25

Sales Holidays in Europe: Days to Know When Selling Internationally

Sales holidays are important for many online shops. These special holidays can vary across the different European markets!

4min. read  |  02/01/25

6 Key Success Factors for Your Online Shop

What are the key issues that online retailers should resolve to prosper? We identified five key areas that will help you to enhance your profits.

4min. read  |  18/12/24

Think with Google: A Free Resource for Online Shops

Think with Google can be a wonderful tool for businesses both large and small. Learn about this website and how it can benefit your business.

4min. read  |  11/12/24

What Can Your Online Shop Do for the Chinese New Year?

The Chinese New Year (aka Spring Festival, Lunar New Year) is very important to Asian communities around the world! What can your online shop do?

5min. read  |  04/12/24

How to Make the Right Product Recommendations to Online Shoppers

Product recommendations can be found in almost every online shop. No matter which method you choose, the end result can really impact your sales.

4min. read  |  21/11/24

How to Sell Online to Generation Z

Generation Z (Gen Z) is no longer the future, it is the present. Let's learn about their shopping habits, what makes them unique, and how to sell to them.

4min. read  |  13/11/24

Recognising & Resolving Negative Online Shopping Experiences

Negative online shopping experiences are bound to happen. Whether it’s a one-time issue or a pattern, online shops need to recognise and remedy them.

3min. read  |  16/10/24

Trust Marketing: Building Confidence With Your Target Audience

Trust marketing can be used together with your other marketing strategies. What elements can you adapt in order to better communicate your trustworthiness.

5min. read  |  25/09/24

Buying Positive Online Reviews - A Good Idea?

It can be tempting for businesses to pay for positive customer reviews because collecting authentic ones can be difficult, but is it a good idea?

4min. read  |  18/09/24

How to Improve Your Brand’s Online Reputation

A brand is only as good as its online reputation. Learn what you can do to improve the reputation of your online shop to build more trust with consumers.

6min. read  |  21/08/24

Your Online Shop Looks Like a Fake Website

Even the most honest online shops might be missing some important trust-building elements. Make sure your online shop doesn't look like a fake shop!

5min. read  |  14/08/24

What Is Trusted Shops and How Can It Benefit My Business?

Have you ever wondered what differentiates Trusted Shops from other 'trust solutions' providers? Trusted Shops is more than just a reviews platform.

6min. read  |  09/08/24

Why Are Customer Reviews So Important for Your Online Shop?

Learn about the different kinds of customer reviews, the best ways to collect and display them, and the features to look for in a reviews provider.

6min. read  |  31/07/24

Localisation: Preparing Your Online Shop to Sell Abroad

Localising an online shop for a new international market can be more challenging than you think. Here are a few things to consider.

5min. read  |  17/07/24

What is Google OneBox and Why is It Important for Online Shops?

Google OneBox is an important tool that local businesses can use in conjunction with reviews to get more visibility in Google Search.

3min. read  |  08/07/24

How to Convert Website Visitors into Customers

Turning website visitors into customers can be challenging for any online business. How can you get those undecided shoppers through to the checkout?

6min. read  |  29/05/24

How to Get Star Ratings to Appear in the Google Search Results

Star ratings throughout Google's search results help build trust between shoppers and online shops. Learn how to get them to appear for your business.

5min. read  |  01/05/24

Father's Day Marketing: 5 Tips for Promoting Your Online Shop

With Father’s Day approaching, it’s time to think about promotions and sales. What can small businesses do to boost their sales for the upcoming holiday?

7min. read  |  03/04/24

How to Calculate and Boost Your Conversion Rates

Conversion rate optimisation is a central topic for shop owners and e-commerce businesses. Learn how to calculate and boost those conversion rates!

6min. read  |  27/03/24

Shopify to Remove Product Reviews App in May 2024

As of 6 May 2024, the Product Reviews app will be removed from Shopify. Shop owners will need to migrate to a new reviews provider before the deadline.

2min. read  |  13/03/24

How to Write Great Product Descriptions (with Examples)

Having good product descriptions on your product pages can bring many benefits to your online shop. Learn more about it in our article!

5min. read  |  13/03/24

How Online Shops Can Benefit from Great Unboxing Experiences

Unboxing experiences can boost customer retention while also improving your marketing efforts. Learn more about optimising the unboxing experience.

5min. read  |  28/02/24

5 Marketing Ideas for the Easter Holidays

Easter can be a great way to get shoppers in your store. We've gathered some statistics and some Easter marketing tips to boost sales for your online shop.

6min. read  |  07/02/24

What Does a Perfect Product Page Look Like? (+ Examples)

Having a perfect product page can bring benefits your online shop's conversion rates, SEO, user experience (UX), and brand image.

7min. read  |  31/01/24

Customer Acquisition Cost: How to Decrease CACs in Your Online Shop

Customer Acquisition Cost (CAC) is a key metric for online shops. By decreasing them, you'll make more from your sales and marketing investments.

9min. read  |  15/12/23

3 Free Google Ads Assets (Extensions) to Get Better Performance

Google Ads assets can be really beneficial to your advertising campaigns. Many shops don't take advantage of these performance boosters.

5min. read  |  08/11/23

Christmas Checklist: Is Your Business Ready for the Sales Season?

Christmas time is here! Although the Christmas seasons tends to sneak up on us, its important for shop owners to be prepared before basically anyone else.

8min. read  |  18/10/23

How to Handle Negative Online Reviews

Negative customer reviews are ideally avoided, but also inevitable. How you deal with these bad reviews will have an impact on your reputation and sales.

6min. read  |  11/10/23

Singles' Day Marketing Ideas for the Biggest Shopping Day of the Year

Singles' Day has become the biggest shopping day of the year, even outperforming Black Friday and Cyber Monday combined! Should your business take part?

4min. read  |  20/09/23

Reducing the Return Rate in the Online Fashion Industry

No industry deals with returns as much as the fashion industry. Let's have a look at some ways that fashion and clothing retailers can reduce returns.

5min. read  |  13/09/23

How to Get More Repeat Customers for Your Online Business

Getting repeat customers back into your online business is an important element of your e-commerce success. How can you boost repeat business?

6min. read  |  09/08/23

Retargeting Ad Campaign Strategies: Tips for Optimisation

Whether you’re new to retargeting ads or not, we’ll share our best tips for making the most out of your campaigns.

6min. read  |  12/07/23

What is A/B Testing and Why Your Online Shop Should Be Doing It

When it comes to optimising your website, making the right decision isn't always easy. That’s where A/B testing can really help you make the right call.

6min. read  |  14/06/23

How to Sell Unique Products to Niche Markets

If you identify a niche market and find products that appeal to this audience, you may have hit the e-commerce jackpot! If you haven't, keep reading...

7min. read  |  31/05/23

Entering the German E‑commerce Market

In order for your online shop to have a good start in Germany, you've got to learn some facts about the German e-commerce market!

3min. read  |  26/04/23

Branding Guide: 6 Steps to Improve Your Brand Image

An online shop is where you go to buy things. A brand, however, gives a voice to your business and helps you build connections with your audience.

4min. read  |  12/04/23

Selling Online: Marketplaces Like Amazon & eBay vs. Website

Selling your products in marketplaces like Amazon and eBay has its advantages and disadvantages. Should you refocus your efforts to your own website?

6min. read  |  08/02/23

Google’s Rising Retail Categories Replaced by Insights Page

Google has developed a new tool to identify shopper searches in online retail. With this tool, you can stay up to date with the needs of your customers.

4min. read  |  18/01/23

ROPO: Research Online, Purchase Offline – Closing the Loop

The ROPO Effect is something many online shops have to deal with. There are some strategies to ‘combat’ ROPO or at least have it work in your favour.

4min. read  |  12/09/22

Why Your E-commerce Store Needs an A.I. Chatbot

There are more reasons than ever to add a chatbot to your online shop. Let’s have a look at some of the latest stats concerning chatbots.

4min. read  |  03/08/22

Using Focus Groups to Improve Sales in Your Online Shop

Focus groups can be a great way for businesses to get consumer perspectives on many things. What should you consider before taking on this project?

6min. read  |  29/07/22

The Most Important KPIs & Metrics in E‑commerce

Let's look at some of the most important KPIs in e-commerce, see what stories they tell and learn how to use this information to optimise your online shop.

6min. read  |  26/07/22

9 Tips for Newsletters & Email Marketing in E-commerce

Email marketing can sometimes be seen as an old-fashioned, but it is still a very profitable marketing tactic with big returns on investment if done right!

5min. read  |  14/07/22

How to Change Domains without Losing Your SEO Strength

Changing the domain of your website can be scary from an SEO perspective. We'll help you through it to make the move as pain-free as possible.

4min. read  |  12/07/22

How to Deal with Serial Returners and Reduce Your Shop's Return Rate

Serial returners can cost your company thousands every year. How can you 'combat' serial returners and minimise product returns in general?

6min. read  |  28/06/22

Advertising on Reddit: An Online Shop's Guide to Success

Advertising on Reddit can be a challenge, but the self-proclaimed 'front page of the internet' should have plenty of opportunities for marketers.

6min. read  |  14/06/22

How to Stand Out When Competitors Sell the Same Products

There's a good chance that you have some competition selling the same products as you do. What are some ways you can make your online shop stand out?

5min. read  |  02/06/22

3 Questions Shoppers Ask When Assessing a Shop’s Trustworthiness 

Assessing a shop’s trustworthiness can be a difficult task for any shopper. Here are three questions shoppers ask themselves when visiting an unknown...

3min. read  |  18/05/22

11 Tips for Social Media Marketing Success

Social media marketing can be a great tool for you to build relationships with your target audience, whether past customers or potential ones.

4min. read  |  25/04/22

Increasing Customer Loyalty: Stats & Tips

If you want to be successful in the long-term, acquiring new customers is one thing, but you’ll have to master the art of customer loyalty as well!

5min. read  |  08/04/22

The Perfect Google Ad (+ Checklist)

Although flashy colours are still essential to modern day advertising, Google Ads has done so much with so little. How do you make the perfect Google ad?

6min. read  |  06/04/22

The Most Annoying Things in Mobile Online Shops

Avoid these common mistakes in your mobile online shop so that the customer experience on your website is optimal.

3min. read  |  02/03/22

5 SEO Mistakes to Avoid for an Optimised Website

SEO is an important discipline in online marketing. Here are 5 valuables tips to avoid the most commons SEO mistakes for creating an optimised website.

5min. read  |  01/03/22

Creating the Perfect Landing Page for Your Online Shop

Creating a perfect landing page is not easy, but an effective one can boost marketing conversion rates while also helping to keep costs down.  

5min. read  |  01/02/22

What to Know When Buying a Social Media Account

Are you thinking about buying an existing social media account for your online shop? Keep reading to find out what you should consider before doing it.

6min. read  |  21/01/22

5 Tips for Making Your Website Easier to Navigate

Don't lose potential customers because your website's structure is confusing. Learn some common good practices for making your website easy to navigate.

4min. read  |  02/12/21

How Long Tail Keywords Can Boost Organic & Paid Traffic

If you run an online shop, you know how important keywords are for getting traffic to your website. But do you know about long tail keywords?

4min. read  |  05/11/21

Digital Strategies to Boost Foot Traffic to Local Businesses

Local shops can definitely benefit from today's online tools. Let's have a look at some digital strategies to increase foot traffic for local businesses.

4min. read  |  22/10/21

Show Your Star Ratings in Google Ads

Google says that ads with star ratings get 17% higher click-through rates than ads without them. How you can start showing your star ratings for your ads?

3min. read  |  14/07/21

Why the Time is Right for Direct-to-Consumer (D2C) Brands

Direct-to-Consumer (D2C) brands have become very popular in recent years. What have the trailblazing D2C brands done to disrupt their industries?

5min. read  |  12/07/21

Advertising Your Local Business on Waze

Waze, the navigation app, can help users 'outsmart traffic together'. However, it's a great tool for increasing foot traffic to your local shop. Read more!

7min. read  |  01/07/21

Why Your Online Shop Needs Product Reviews

On the fence about implementing product reviews in your shop? Learn why they are vital to your website (hint: it's about more than just building trust)!

6min. read  |  16/06/21

Boost Sales with an Influencer Marketing Campaign on Social Media

Influencer marketing campaigns are a great way to raise brand awareness and boost sales for your online shop, especially in a world flooded with ads.

8min. read  |  11/05/21

How to Use Micro-targeting in E‑commerce

You may have heard of the expression “micro-targeting” lately. In online marketing, it can be quite useful for reaching different target audiences.

4min. read  |  22/04/21

What is Advocacy Marketing?

Getting your most loyal customers to advocate for your brand directly can really help build trust with new customers! Continue reading for some tips!

3min. read  |  14/04/21

How to Use YouTube for Your Online Shop

You’re probably well aware of the shift to video. If you run an online shop, you should be using YouTube to your advantage.

3min. read  |  09/04/21

Creating a Buyer Persona to Better Understand Your Customers

Creating a buyer persona (aka customer persona, marketing persona, customer avatar) is useful for more than just your marketing department. 

4min. read  |  03/02/21

What to Know Before Buying a Website Domain for Your Online Shop

Choosing your shop’s website domain is very important! With that in mind, let’s have a look at some things to consider before you buy and register yours.

5min. read  |  09/11/20

How to Start Selling Online with a Single Product

So, you’ve got a single product that you think can sell. But now you're asking yourself if it's worth starting your own online shop just yet. Yes, it is!

4min. read  |  30/09/20

What is Agile Methodology and How Can it Help Your Online Shop?

Agile methodology is a project management style that has become very popular. Let’s look at how and why Agile might be a good fit for your online shop.

5min. read  |  16/09/20

How to Start an Online Shop: A Beginner's Guide

Starting an online shop can be very rewarding, but getting started is one of the toughest things about it. Here's your step-by-step guide.

12min. read  |  03/07/20

Vive Le French Market: An E‑commerce Market Analysis

Although the French market should never be ignored, somehow it often gets lost when talking about the biggest e-commerce markets in Europe...

2min. read  |  20/05/20

Learning about E‑commerce in the Netherlands

Want to learn about how Dutch online shoppers behave? Check out our free market analysis of the Netherlands!

2min. read  |  22/04/20

E-commerce Courses and Certifications for Online Shop Owners

Are you thinking about expanding your knowledge so you can optimise your online shop and sell more? Check out our tips for taking online courses!

4min. read  |  16/04/20

E-commerce in Italy: Entering the Market

E-commerce has been slow to grow in Italy for many reasons. This is slowly starting to change. Keep reading to learn more about Italian e-commerce.

3min. read  |  21/11/19

Discovery & Trust: UK Online Shopping Survey

Trusted Shops, together with Statista, surveyed 1,000 UK consumers to get a better understanding of their online shopping habits. Here are the results!

7min. read  |  13/11/19

What You Need to Know When Opening an Online Shop in Spain

If you’re looking to expand your online shop into new countries, here are a few things to keep in mind if you're considering entering the Spanish market.

2min. read  |  11/10/19

The Ultimate E-commerce Guide to Instagram

Instagram lets you show your brand and products in the best light. Let's look at all the ways Instagram can help your business with ads and organic posts.

11min. read  |  08/08/19

Why Local Businesses Need to Collect Online Reviews

Before we dig into all the reasons why local reviews are important, let's look at some of the methods brick-and-mortar shops can use to get ...

4min. read  |  26/06/19

10 Tips for Perfect Product Images (+ Checklist)

Many elements of your online shop can affect your conversion rates. Learn how the perfect product images can boost sales for your online shop!

4min. read  |  24/05/19

Subscription Businesses: The Future of E‑commerce

Subscription businesses have shot up in popularity in the last few years for both products and services. Does it make sense for your business?

7min. read  |  30/04/19

LinkedIn Ads: 5 Beginner's Tips for Finding Success

You may have experience with social media ads, but LinkedIn Ads are not for your typical social media user. We've got 5 beginner tips for you.

3min. read  |  18/04/19

What is Dropshipping and How Can You Get Started Today?

Should you get started with dropshipping? We’ll break down the basics for you, so that you can decide what’s best for your business.

5min. read  |  21/03/19

What Do You Need to Know About the New German Packaging Law?

As of 1 January 2019, the new Packaging Law (VerpackG) replaced the Packaging Regulation (VerpackV). This affects online retailers that sell in Germany.

2min. read  |  20/02/19

What is Social Listening?

Any successful online shop knows the importance of reputation management. That’s why the concept of social listening should be on your radar.

4min. read  |  08/02/19

How to Prepare for Events & Trade Fairs

Trade fairs can give you insights into new trends, technologies, and solutions that can help your online shop improve its conversion rates. Be prepared!

3min. read  |  30/01/19

What Are Outstream Video Ads and Should Your Online Shop Use Them?

There are a lot of options when it comes to video ads. If you've never heard of outstream video ads, learn how they could help your online business.

2min. read  |  23/08/18

Creating YouTube Videos for Your Online Shop on a Budget

You don't have to spend a lot to get a high-quality video. Keep reading to see some tips on creating YouTube content on a shoestring budget.

3min. read  |  25/07/18

What Kinds of Shops Need Trusted Shops' Most Unique Products?

When it comes to building trust online, there are a lot of options out there. So how does Trusted Shops differentiate itself from the competition?

3min. read  |  03/07/18

5 Beginner Tips for Targeting Shoppers with Google Ads

Want to start spending money on Google Ads? It can be a great decision, albeit intimidating. Here are 5 beginner tips for targeting shoppers with Google...

3min. read  |  15/06/18

5 Things to Keep in Mind When Creating an 'About Us' Page

You may not think that an 'About Us' page is very important, but many shoppers do head there. Let's look at what makes for a great 'About Us' page.

3min. read  |  12/06/18

5 Beginner Tips for Targeting Shoppers with Facebook Ads

Are you new to the world of Facebook marketing? We've got 5 beginner tips for Facebook ads to make sure you target a relevant audience!

3min. read  |  07/06/18

5 Ways to Boost Sales for Your Online Shop During the World Cup

Like many global sports events, the World Cup brings opportunities for businesses to boost sales, but licensing can be a big issue. Learn what you can do!

3min. read  |  18/05/18

What Kind of Loyalty and Rewards Systems Work for Small Businesses?

One of the best ways to turn someone into a loyal customer is by using a loyalty or reward programme. Learn about the different kinds in this article.

3min. read  |  11/05/18

What is Crowdfunding and Can It Help Your Business Idea?

What is crowdfunding? In short, it's a concept that allows anyone with an idea to get funding from ordinary people to complete their project.

4min. read  |  13/03/18

5 Tips for Boosting Sales during the Summer Slump

For many businesses, summer signifies the start of the slow season. So, what can you do to boost sales during those slower summer months?

2min. read  |  07/03/18
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