Star ratings throughout Google's search results help build trust between shoppers and online shops. Learn how to get them to appear for your business.

As of 6 May 2024, the Product Reviews app will be removed from Shopify. Shop owners will need to migrate to a new reviews provider before the deadline.

What’s an NPS score? How do you calculate it? And what can you learn from it? Keep reading to find out the answers to all these questions!

Negative customer reviews are ideally avoided, but also inevitable. How you deal with these bad reviews will have an impact on your reputation and sales.

Collecting video testimonials can bring a lot of benefits to your business. Today, we'll look at three tips for collecting customer video reviews.

Reviews are the social proof that your online shop is trustworthy. With so many free options out there, why do online shops pay for a reviews platform?