Johannes Lemm

Johannes Lemm is a B2B Content Manager for the DACH market at Trusted Shops. He is passionate about writing engaging texts about the world of online retail.

He enjoys delving into topics such as customer reviews, new products, artificial intelligence, and marketing tips for online shops.

Latest articles from Johannes Lemm

E-commerce , Online Marketing

How E-commerce Businesses Can Make Useful ChatGPT Prompts

ChatGPT has become a very useful tool for e-commerce businesses. We'll walk you through the steps of making useful prompts to get the most out of the tool.

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4min. read | 24/04/24

Trust

How to Optimally Respond to Reviews for Your Shop

Let's look at how to react to positive, negative and neutral customer reviews and thus strengthen your brand.

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3min. read | 23/02/23

E-commerce

5 Ways to Tell That Your Customers Love You

Customer loyalty is imperative to your shop's long-term success. How do you know if your customers truly love your shop? Here are 5 signals to look for!

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2min. read | 10/05/21

E-Commerce Law