Johannes Lemm

Johannes Lemm is a B2B Content Manager for the DACH market at Trusted Shops. He is passionate about writing engaging texts about the world of online retail.

He enjoys delving into topics such as customer reviews, new products, artificial intelligence, and marketing tips for online shops.

Latest articles from Johannes Lemm

How to Optimally Respond to Reviews for Your Shop

Let's look at how to react to positive, negative and neutral customer reviews and thus strengthen your brand.

3min. read  |  23/02/23

5 Ways to Tell That Your Customers Love You

Customer loyalty is imperative to your shop's long-term success, but how do you know if your customers truly love your shop? Here are 5 signals to look...

2min. read  |  10/05/21

Tips to Turn Undecided Users into Customers

Undecided users are both a blessing and a curse for online retailers. Find out how to convince undecided customers to buy from your online shop.

2min. read  |  22/10/18

GDPR: Trusted Shops Members Can Update Privacy Policy Easily

The GDPR has been fully applicable for a few years now. As a result of the new regulation, online shops displaying the Trustbadge® must update their...

1min. read  |  19/03/18

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