Unboxing experiences can boost customer retention while also improving your marketing efforts. Learn more about optimising the unboxing experience.

What’s an NPS score? How do you calculate it? And what can you learn from it? Keep reading to find out the answers to all these questions!

Having a perfect product page can bring benefits your online shop's conversion rates, SEO, user experience (UX), and brand image.

Knowing your customer is important for conversions and loyalty. Learn about the different customer types for both sales and customer service interactions.

Customer Acquisition Cost (CAC) is a key metric for online shops. By decreasing them, you'll make more from your sales and marketing investments.

Content marketing can pay off for online shops. We’ll explain what content marketing is, how you can benefit from it, and what makes up 'good content'.