Daniëlle Batista Koorevaar

After studying marketing & communication (Aventus, Apeldoorn) and journalism (Windesheim, Zwolle), Daniëlle worked for several years in Portugal in customer service for large online shops. Since 2019, she has been working at Trusted Shops as Content Manager Benelux, focusing on the Dutch-speaking market.

Thanks in part to her experiences, she has a keen interest in international topics and improving customer engagement. She is also always looking for ways to improve the site and blog. Her motto: If you learn something new every day, you will stay young forever.

Daniëlle Batista Koorevaar

Latest articles from Daniëlle Batista Koorevaar

Tips to Improve Customer Satisfaction

High customer satisfaction is imperative to running a healthy business. We're sharing our best tips to boost the number of happy customers you have.

5min. read  |  19/06/24

What is Your Net Promoter Score (NPS)?

What’s an NPS score? How do you calculate it? And what can you learn from it? Keep reading to find out the answers to all these questions!

4min. read  |  14/02/24

A Guide to Different Customer Types for Sales & Customer Service

Knowing your customer is important for conversions and loyalty. Learn about the different customer types for both sales and customer service interactions.

7min. read  |  17/01/24

Why Do Online Shops Pay for a Review Platform?

Reviews are the social proof that your online shop is trustworthy. With so many free options out there, why do online shops pay for a reviews platform?

4min. read  |  06/09/23

Halloween Marketing: Tips and Inspiration for Your Online Shop

Halloween is around the corner! Did you know that Halloween marketing can be done for your business with a small budget. We’ve got some tips for you!

5min. read  |  16/08/23

LinkedIn Marketing: How to Reach Your Target Audience for Free

LinkedIn marketing can bring many advantages to your business, but it is often seen as too expensive, but there are ways to market on LinkedIn for free.

4min. read  |  23/11/22
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