In this article, you'll learn what you need to know about customer service in e-commerce and how to efficiently improve the one in your online shop.

Artificial intelligence has the potential to be a game changer for marketing and SEO efforts. What can your online shop can do to get the most out of AI?

When it comes to optimising your website, making the right decision isn't always easy. That’s where A/B testing can really help you make the right call.

Micro conversions can be provide incredible insights into user behaviour on your website. Learn what they are and how to use them for your online business.

If you identify a niche market and find products that appeal to this audience, you may have hit the e-commerce jackpot! If you haven't, keep reading...

In order for your online shop to have a good start in Germany, you've got to learn some facts about the German e-commerce market!