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Trusted Shops

Product overview

Thanks for your interest in Trusted Shops!

Check out the links below to download our complete product overview, visit our individual product pages, or read about our success stories! 

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Product details

Check out our product overview or head to our product pages for more info:

Product Overview

View the full brochure of Trusted Shops solutions.

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Product Overview

Get the full overview of The Trusted Shops product selection in this downloadable PDF.

Trustbadge ® Technology

The centre of trust in your shop.

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Trustbadge ® Technology

The Trustbadge® is the trust centre in your shop. It can be integrated into your shop very quickly and easily - with many e-commerce platforms, all it takes is a few mouse clicks. The display of the Trustbadge® supports "responsive" shops, so your customers are greeted with trustworthiness whether they're on a smartphone or a PC.

Trustmark with Buyer Protection

Create trust at first sight.

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Trustmark with Buyer Protection

The Trusted Shops certification helps build trustworthiness for online shops at first glance. It reinforces your shop's authenticity by offering customers the Buyer Protection during the checkout process as well. 

During the certification process, you will receive clear and concrete instructions so that you can make any necessary adjustments to your website in order to display the seal of approval in your shop as soon as possible. The technical integration is a snap - thanks to our Trustbadge® technology.

Reviews and shop profile

Your service quality is your trademark.

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Reviews and shop profile

Reviews undoubtedly help gain the trust of your site's newest visitors. With our reviews platform, we rely on a balanced mix of manual and automatic checks. Any anomalies are then forwarded to our team of experts. Of course, you also have the possibility to report reviews for examination.

In addition to our Trustbadge® technology, we offer visually customisable review stickers or API access to display shop ratings in your shop. In the backend, you will find analysis tools as well as the possibility to react to reviews and to prove your service quality. Collecting reviews and managing your online reputation has never been easier.

Google Integration

Send your star-ratings to Google Shopping and Ads.

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Google Integration

As a Google partner, Trusted Shops offers you an interface with which you can make your service and product ratings available for Google Shopping and Google Ads. This allows your shop and products to be advertised on Google with attention-grabbing stars. If your ads are clicked on more, your Google quality factor is increased. This improves the ranking of your ad and reduces your CPCs (cost-per-click) at the same time.

Smart Review Assistant

Generate replies to your reviews in seconds.

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Smart Review Assistant

With the Smart Review Assistant based on AI, you can create optimal reviews in seconds.

Reputation Manager

Collect reviews for Trusted Shops, Trustpilot and Google Business Profile.

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Reputation Manager

Sit back and improve your ratings on the most important reviews platforms on the web with our Reputation Manager. Easily configured and fully-automated, you can improve your ratings on a variety of reviews platforms without much effort. 

  • Distribute your review requests on a variety of reviews platforms: Trusted Shops, Trustpilot, Google Business Profile.
  • With a single control centre, get a clear overview of where you're working on getting more reviews.
  • Collect more positive reviews with other providers in order to positively affect your online reputation and boost traffic to your online shop.

 

Product Reviews

An integral part of the customer journey.

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Product Reviews

Your customers' reviews help others find the right products for them. With this "user-generated content", you expand your product descriptions with particularly credible, customer testimonials. Visitors find more answers to their questions before they buy and can decide whether their expectations will be met more easily. A typical effect: your return rate is reduced due to more detailed information being shared. 

Social Media Creator

Included in every package! Show off your best reviews on social media!

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Social Media Creator

Included in every membership! Create attention-grabbing content snippets with our free tool, the Social Media Creator.

Turn your best reviews into visually appealing images and share them with your community and build trust with your core audience.

You can find the function in our app and in your eTrusted control centre.

Available in 14+ languages

Speak to your customers in their language.

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Available in 14+ languages

If you operate in several countries, you will want your customers to be helped in their own language. The Trustbadge® is available in 14+ languages.

Multiple domains

Use Trusted Shops for all your domains.

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Multiple domains

Perhaps you have a number of domains because you have several online shops or are active internationally. In that case, it is easy to add all your domains to your package.

    Building trust leads to success

    More than 30,000 online shops have joined the Community of Trust. Read some of their success stories:

    pharmacist

    "By adding the Trustbadge to our webshop, all KPIs in terms of trust went up."

    Watch the video interview to learn about the 20-year partnership between Shop Apotheke & Trusted Shops.

    Watch the video
    car with tinted windows

    20% decrease in cart abandonment

    Solarplexius has seen many benefits since integrating our trust solutions in multiple markets.

    Read more
    audio plugs

    15% boost of conversions and AOVs

    Future Shop has the expertise and service to satisfy their customers. How did they communicate that trustworthiness?

    Read more
    children's clothing

    "Trusted Shops’ Zendesk integration is the most robust of all the applications we use."

    Stikets has benefitted from many Trusted Shops products in many markets. With the Zendesk integration, it was even easier!

    Read more
    toddler bed

    "The Trustmark gives our customers an added level of confidence..."

    Bedding & Beyond partnered with Trusted Shops from day one. What has their experience been so far?

    Read more
    nail polish

    6.92% increase in conversions

    Between the Trustmark and customer reviews, Gamax benefited greatly from their partnership with Trusted Shops.

    Read more
    family skiing

    50% time saving on review management

    Bergzeit knows how responding to reviews can affect their brand image. Read about their experience with the Smart Review Assistant.

    Read more
    power tools

    33% increase in conversion rate

    Kelvin Power Tools saw a big boost in many key metrics, including average basket value and traffic.

    Read more
    glasses of wine

    +7.3% increase in average basket value

    In 2016, Millésima began displaying customer reviews along with the Trusted Shops Trustmark.

    Read more
    shoes

    30% increase in conversion rate

    Boosting their online reputation would lead to an increase in traffic and conversions.

    Read more
    heart necklace

    +6.8% increase in total conversions

    Matching the customer experience of their website to their physical shops was not easy for Lucardi. Building trust with online shoppers would be key.

    Read more
    flowers

    17,000+ Buyer Protections in 12 months

    We interviewed Bloom & Wild at the E-commerce Expo London about entering the German market.

    Watch the video
    hand touching tree

    "Trusted Shops is a reliable partner to signal trust to customers."

    WoodWatch is expanding internationally. The all-in-one solution from Trusted Shops has helped them build trust, improve their services, and keep them legally compliant.

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    pottery

    +2% conversion rate increase in 1 year

    When Bunzlau Castle expanded to the German market, this Dutch brand went with Trusted Shops' all-in-one solutions.

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    leather cutting tools

    "The reliability of reviews is extremely important."

    The Chesterfield Brand makes reliable products, but building trust with new customers can always be a challenge. Enter Trusted Shops.

    Read more

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      Check out our e-commerce library

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